FREQUENTLY ASKED QUESTIONS

MALAYSIA 

How can I proceed my transaction via Online Banking?

 

How can I proceed my transaction via DuitNow?

Indonesia 

How can I proceed my transaction via Online Banking?

How can I proceed my transaction via QR Payment?

Philippines 

How can I proceed my transaction via Gcash?

Vietnam 

How can I proceed my transaction via Manual?

How can I proceed my transaction via MomoPay QR?

International 

How can I proceed my transaction via International Payment?

Thailand 

How can I proceed my transaction via Prompt Pay QR?

Cryptocurrency 

How can I proceed my transaction via Cryptocurrency?

How can I proceed my transaction via Cryptocurrency (C2C Method)?

FAQ (Frequently Asked Questions)

What is an FPX method?

An internet payment gateway, also known as FPX, allows real-time payments for online purchases or bill payments. The FPX method is also allows customers to transact online using their bank credentials. To pay with FPX, customers are directed to their online banking environment, where they must perform a two-step authorization.

How do I use the FPX service?

The FPX participating banks provide access to all your Internet Banking accounts. No registration is required to become a user; all you need is an internet banking account at any FPX bank using the same security credentials. FPX may be selected as a payment option at your chosen merchant website. If you choose your bank, you will be taken to your Internet banking webpage. Once the payment is processed, you will receive notifications from the merchant, your bank, and FPX.

How can I secure my 0nline payment?

The threat of cyber theft and attacks over the internet has become very critical and one of the most important tasks for business owners. Here are a few Best Practices for Secure Online Payment 2022 Processing:

• Use IP addresses and billing addresses in matching
• Encrypt Data
• Utilize payment tokenization
• Require Strong Passwords
• Implement 3d Secure
• Request Cvv Codes
• Apply Strong Customer Authentication
• Monitor Fraud Continuously
• Manage PCI Compliance
• Train Employees.

What is the most secure online payment method?

Those who use mobile payments are more likely to go to places that accept Apple Pay, Android Pay, and Samsung Pay. Mobile payments are both secure and beneficial to business. Those who use mobile payments are most likely to seek out stores that accept them. You can pay online using your standard internet connection since it is more secure. You can also pay with your credit card – that way, you’re more protected. Or you can use a service like PayPal – so you don’t have to give out any financial details.

What is a secure online payment system?

Customers can pay online merchants or service providers using an online payment system. Customers’ payment information, usually debit, or credit card information, is secured by payment gateways, which channel them and payment processors during online payments. In addition, however, it aids in protecting a customer’s payment information during a transaction. Payment gateways protect payment information by encrypting sensitive details, such as credit card numbers, to ensure the information is passed securely between a customer and a payment processor.

How can small businesses accept online payments?

1. Credit Cards and Debit Cards. Whether online or in-person, credit and debit cards are the most popular forms of payment.
2. Automated Clearing House.
3. Many small businesses also accept ACH transfers.
4. Recurring Billing or Subscriptions.
5. Online Payments.

Which is the best online payment gateway?

As technology opens up new payment options and marketplaces, payment gateways are essential in helping businesses grow. Both brick-and-mortar and online sellers can offer secure ways to pay by credit card or digital wallet. There are many popular payment gateways, such as PayPal, Braintree, and Stripe. Think of the gateway as a virtual cash register in an online transaction. Like any cash register, it must be both convenient and secure.

How do payment solutions work?

Merchants submit transactions through the payment gateway. The gateway securely sends the transaction to the processor. The processor sends money to the merchant’s bank. The processor informs the payment gateway whether the transaction was approved or denied.

Once you’ve signed up with it, the payment gateway will process a transaction request when a customer enters his card details. The PSP then verifies the customer’s card details and determines whether sufficient funds are in the customer’s card account to complete the transaction.

What is an online payment solution?

The electronic payment system, or online payment system, is a way to pay for goods and services using an electronic medium without using checks or cash. Online payments are also known as electronic payments or electronic payments. PayPal provides online vendors, auction sites, Alipay, WeChat Pay, Paytm, Google Pay, and Amazon with a platform for electronic payments instead of traditional payment methods, such as checks and money orders.

What is an online banking payment?

Online banking, also known as e-banking or virtual banking is an electronic payment system that allows members of a bank or other financial institutions to conduct various financial transactions via the institution’s website. A payment network developed by banks in conjunction with technology companies is Online Banking ePayments (OBP). Consumers pay via push payment (credit transfer) through their financial institutions instead of pulling payments (debit transfer).

How do I make an online payment?

An online payment service facilitates making or receiving payments online without first setting up a bank account. Below are the steps for completing an online payment:

1. Customers make purchases online.
2. Payment gateways encrypt transaction information.
3. Payment processors verify transaction details.
4. The customer’s card company and bank approve funds.
5. Payment processors request the transfer of funds.
6. Merchants receive funds.

What is an e-Wallet, and how does it work?

A eWallet is a secure, online platform or app that enables you to make purchases with retailers on-site, transfer or send money, and track rewards programs. The eWallet can be linked to your bank account or paid as you go with a prepayment option. Payments through mobile devices work just like regular transactions.